Sales and Customer Service Skills Program – 3 Months

This 3-month training program is designed to equip participants with the essential skills needed to excel in sales and customer service roles.
Through practical and interactive learning, the course focuses on developing effective communication, modern selling strategies, and professional customer engagement.
Participants will receive an accredited certificate from the Technical and Vocational Training Corporation (TVTC), enhancing their opportunities in the job market across various industries.

Program Details:

Duration: 3 months

Total Hours: 120 accredited training hours

Accreditation: Certified by the Technical and Vocational Training Corporation (TVTC)

Objective: To provide trainees with essential and advanced skills in sales techniques and customer service excellence, aimed at improving performance and increasing career success

Program Highlights:

Comprehensive coverage of modern sales and customer service practices

Learning effective sales strategies and customer engagement techniques

Building long-term client relationships and increasing customer loyalty

Developing skills in negotiation, persuasion, and handling objections

Training in managing complaints and resolving issues positively

Hands-on activities through interactive workshops and real-world case studies

Enhancing communication, teamwork, and problem-solving skills

Delivered by qualified trainers with extensive field experience

Continuous evaluation and one-on-one coaching for performance improvement

Certificate issued by the Technical and Vocational Training Corporation (TVTC)

Course Start Date:
Sunday, 19 / 12 / 1446 H